F24 Error on Hisense Washing Machines

What the F24 error indicates on a Hisense washing machine

The F24 error on Hisense washing machines indicates that the water has reached the overflow level. It’s a safety warning: the washer detects an excessively high water level and goes into protection to prevent damage or leaks.

This code often appears in situations such as:

• The washer is filling and suddenly stops with the error
• You notice more water than normal coming in, or the level rises too high
• The appliance tries to correct the issue and the behavior becomes irregular

The key with F24 is to act quickly and safely: stop the program and, if the machine is still handling water abnormally, shut off the water supply.

How to clear F24 and what to check so it doesn’t come back

With F24, the correct order is: stop the cycle, make sure water isn’t still entering, and then check the basics that can cause a “high level” condition. If the fault returns after a reset, it usually requires a technician’s diagnosis.

1. Stop the program immediately
   • Press START/PAUSE to stop the cycle
   • Wait a few seconds and see whether the washer tries to keep filling
2. If water keeps coming in or behavior is strange, shut off the water
   • Close the washer’s inlet tap
   • If there’s a risk of leaking, cut the power as well (turn off and unplug)
   • Don’t keep forcing resets with the tap left open

   When the washer continues to handle water abnormally, the safest move is to close the tap and stop testing.

3. Do a full reset and test under control
   • With the tap closed, leave the washer without power for 5–10 minutes
   • Open the tap and monitor the start of a cycle (don’t walk away)
   • If the level rises too fast, close the tap again
4. Check the drain setup to prevent “siphoning” or backflow
   • Make sure the drain hose isn’t set too low or pushed tightly into the standpipe
   • Ensure it isn’t kinked, crushed, or blocked by dirt at the outlet
   • If the drain is incorrectly installed, it can cause abnormal level behavior (odd filling/draining patterns)
5. If F24 appears again, don’t run repeated tests in a loop
   • Close the tap and leave the washer at rest
   • Avoid repeated filling and draining while the error is active
6. When it makes sense to call a technician
   • F24 returns after a reset and with a correct drain installation
   • The washer keeps handling water abnormally
   • The error repeats as soon as water intake begins

   At that point, the system that controls water level and inlet is typically checked, because the washer is detecting overflow and it’s not just a one-off “usage” issue.

F24 is a high-water-level alert: stop the program, shut off the water if the washer keeps filling, and check the drain setup. If the code returns after restarting, the safest option is technical service to fix the root cause.