Candy Washing machine Error E01

What is the fault of error E01 Candy affecting your washing machine?

Hello there! Is your Candy washing machine showing the Error Code E01, and you're not sure what it means or how to fix it? Don't worry, in this article, we'll explain everything you need to know about this type of error, including its possible causes and solutions that you can apply for a DIY repair without the need to call a technician.

The E01 error code indicates that there is an issue with the door lock or latch of your Candy washing machine. Depending on your washing machine model, the washing cycle is likely not to start until you resolve this problem. For safety measures, if the washing machine detects that the door is not securely closed, it will stop completely. It's important to address this error as soon as possible to avoid further inconvenience.

The possible causes for the appearance of the E01 error code on your Candy washing machine include:

• The door is not properly closed or is blocked by an object such as a piece of clothing.
• The door lock is defective or damaged and may require replacement.
• The wiring of the door lock is loose, cut, or in poor condition.
• The electronic PCB board or the sensor controlling the door lock is damaged or improperly connected.

Fortunately for you and your washing machine, this problem can be relatively easy to fix. If you want to know how to troubleshoot this issue on your own, stay with us and keep reading.

How to fix error E01 on Candy washing machine?

To solve the error code E01 on your Candy washing machine, you can follow these steps below:

1. Restart the washing machine to refresh the sensors: Turn off and disconnect the washing machine for a few minutes, then reconnect and turn it back on. This procedure will reset the sensors in your washing machine. Try starting a wash cycle and check if the E01 error has disappeared.
2. Verify that the door is securely closed and no objects are obstructing it: Ensure that clothing is not trapped between the door and the drum. If necessary, clean the door edge and frame with a damp cloth to remove any dirt or residue that may interfere with the door closure or mechanism.
3. Check the condition of the door lock: Open the door and locate the device that locks it when the cycle starts. Check if it's broken, burnt, or loose. If so, you'll need to replace it with a new one compatible with your washing machine model.
4. Inspect the door seal: Over time, the door seal tends to wear out and deteriorate due to the heat emitted by your washing machine and hot water. Check that the seal is not cracked or broken, as it is what seals the door. If it's not in good condition, you'll need to replace it with a new one.
5. Check the wiring of the door lock: With the washing machine turned off and unplugged, remove the front or top panel to access the interior. Locate the cables connecting the lock to the electronic board and check if they are securely attached, clean, and undamaged. If you see any loose, cut, torn, burnt, or scorched wires, you'll need to repair or replace them. Also, check the terminal connections of these cables. If they are not well connected or damaged, proceed with the necessary repairs.
6. Inspect the electronic PCB board that controls the door lock: With the washing machine turned off and unplugged, remove the front or top panel to access the interior. Locate the electronic PCB board and check for any burnt, broken, or loose components. If you notice anything unusual, you may need to replace it with a new one compatible with your washing machine model. To ensure a thorough inspection, use a multimeter to measure continuity between the components of the electronic board.
7. Repeat all the previous steps and make sure to follow everything precisely if the problem persists: Perform a second check of everything mentioned earlier. If after all the checks and repairs, the E01 error code continues to appear, there may be another issue with your washing machine that requires a deeper and more thorough examination.
8. Request a review of your washing machine from Candy's technical support: If you can't resolve the E01 error code on your own, it's best to contact Candy's official technical support so that a qualified professional can examine your washing machine and provide an appropriate solution. We're confident you'll be in good hands.

In short, error code E01 is due to a problem with the closure or door lock of the Candy washing machine. This problem can have different causes such as a poorly closed door, a piece of clothing stuck in the door, a problem with the wiring or the door sensor, a broken or expired rubber, or even a defective PCB electronic board. To solve the error code E01 in your Candy washing machine, in a very summary way you would have to do the following steps:

• Restart the washing machine to refresh the sensors
• Check that the door is properly closed and that there is no object obstructing it
• Check the status of the door lock
• Check the condition of the door rubber
• Check the door lock wiring
• Check the electronic PCB board that controls the door lock
• Repeat all the steps above and make sure to follow everything exactly if the problem persists
• Request a review of your washing machine with Candy technical support

We hope that this article has been useful to you and that you have been able to solve the error code E01 on your Candy washing machine. Remember that if you follow all the steps to the letter, you will surely be able to fix this failure yourself. Good luck!