Candy Washing machine Error E02

What is the fault of error E02 Candy affecting your washing machine?

If you have a Candy washing machine, you may encounter the Error Code E02 on the display at some point. This code indicates an issue with the water supply, preventing the washing machine from functioning correctly. In this article, we will explain what this error means, its possible causes, and how you can find a solution on your own without the need to call technical support.

Undoubtedly, this is a problem related to water. Please note that the Error Code E02 is synonymous with Error Code E2, so their causes and solutions are exactly the same.

Error Code E02 occurs when the washing machine does not detect the appropriate water level in the drum after a specified time. This can be due to various reasons, such as:

• The water tap or faucet is closed or has low pressure.
• The water inlet filter is clogged or very dirty.
• The water inlet hose is bent, crushed, or damaged.
• The water level sensor is damaged or improperly connected.
• The water inlet valve is damaged or blocked.
• The washing machine's electronic PCB board is damaged or misconfigured.

All of these causes can lead to the Error Code E02 appearing on your Candy washing machine's display. But don't worry; let's now see how to solve this problem.

How to fix error E02 on Candy washing machine?

In order for you to solve the E02 error code on your Candy washing machine, you would have to follow these steps below:

1. Restart the washing machine to refresh the sensors: Turn off the washing machine completely and disconnect it from the electrical outlet. Wait for a few minutes, then reconnect and turn it on. Select a short wash program and check if the E02 error code has disappeared.
2. Check the water tap or faucet and ensure it is open with sufficient pressure: If necessary, adjust the water flow or replace the tap with a more suitable one. Also, check that the water supply to your Candy washing machine is appropriate for its needs.
3. Clean the water inlet filter of your Candy washing machine: Disconnect the water inlet hose from both the washing machine and the tap. Remove the filter at the end of the hose and clean it with a soft-bristle brush under running water. Reinstall the filter and reconnect the hose. If the filter is very old or in poor condition, replace it with a new one compatible with your model.
4. Check that the water inlet hose is not bent, crushed, or damaged: Thoroughly inspect the hose, as it is essential for ensuring proper water supply. If you notice the hose is bent, straighten it. If it's crushed, correct the issue. If the hose is in very poor condition or damaged, replace it with a new one.
5. Verify that the water level sensor is functioning correctly: To do this, use a multimeter to measure the resistance between the sensor terminals. If the value is too high or too low, it indicates a faulty sensor, and you'll need to find a replacement.
6. Check the water inlet valve and ensure it is not clogged or broken: If the valve is very dirty, you can clean it with a soft-bristle brush under running water. However, if you find that the valve is in poor condition or no longer functions properly, you'll need to locate a replacement.
7. Inspect the electronic PCB board of the washing machine and ensure no components are burned or loose: You'll need to use a multimeter for this task and have some knowledge of electronics. Check the board, component by component, and verify continuity between them. If you find that the board is not in good working condition, you'll need to replace it with a new one compatible with your washing machine model.
8. Repeat all the previous steps and make sure to follow everything precisely if the problem persists: Perform a second check of everything mentioned earlier. If, after all checks and repairs, the E02 error code continues to appear, there may be another issue with your washing machine that requires a more thorough and exhaustive inspection.
9. Request a review of your washing machine from Candy technical support: If you cannot resolve the E02 error code on your own, it would be best to contact Candy's official technical support so that a qualified professional can examine your washing machine and provide an appropriate solution. We are confident that you are in good hands.

In summary, the E02 error code indicates that there is a problem with the water supply that reaches your Candy washing machine. This problem can have different causes, such as the stopcock being closed or open very little, a very dirty water inlet filter, a hose in poor condition, a defective sensor or valve, or an electronic board that has already been damaged. may be failing. To solve this problem, in summary you would have to do the following:

• Restart the washing machine to refresh the sensors
• Check the faucet or water faucet and make sure it is open and has enough pressure
• Clean the water inlet filter
• Check that the water inlet hose is not kinked, crushed or damaged
• Verify that the water level sensor is working correctly
• Check the water inlet valve and make sure it is not clogged or broken
• Check the electronic PCB board of the washing machine and make sure it does not have any burned or loose components
• Repeat all the steps above and make sure to follow everything exactly if the problem persists
• Request a review of your washing machine with Candy technical support

We hope that this article has been useful to you and that you have been able to solve the problem you had with your Candy washing machine. Generally, these types of failures where the water supply is responsible for the problem are very easy and simple to fix. Good luck and happy washing!