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Electrolux Ceramic Glass Error E6

error e6 ceramic glass electrolux

What does the error code E6 mean that is affecting your Electrolux ceramic hob?

The Error Code E6 on Electrolux ceramic hobs is a problem that will undoubtedly leave you unable to cook until you can resolve it correctly. But you don't need to worry because today we're going to explain the causes behind this error and what solutions you can apply to bid a definitive farewell to this issue.

The Error Code E6 on Electrolux ceramic hobs indicates a problem with the connection and/or the power supply. The hob needs to be connected to two phases of electrical current to function correctly. This is because your hob model operates with a 220V electrical current and is most likely connected to a single phase, providing only half of the required energy to function correctly, i.e., 110V. If it's connected to only one phase, the Error Code E6 will appear.

Among the possible causes that may lead to the appearance of Error Code E6 on your ceramic hob's display are the following:

  • Incorrect electrical connection: This is likely because the hob is connected to a single phase instead of two, providing only half of the required electrical energy for proper operation.
  • The wiring of the electrical installation is not compatible with the hob: The wiring may be inadequate or may not have the necessary amperage to handle all the electrical load the hob requires for proper operation.
  • There is a fault in the circuit breaker or fuse protecting the hob: Although unlikely, a fuse may have blown or there may be a circuit breaker in the main electrical panel of your home that is not functioning correctly or is turned off.
  • Damages to the internal wiring of the hob: It's possible that the internal wiring of your hob has overheated and is now burnt. Conversely, it could be moistened or sulfated in its connections instead of being burnt.
  • Drop in voltage in the electrical network: A low voltage or a phase drop in your area can cause the hob to display Error Code E6. Consult your electrical service provider for information on the electrical service conditions in your area.
  • A fault in the electronic PCB board of the hob: Although unlikely, there may be a fault in the electronic board that prevents it from fully raising the second phase of electrical current, which is necessary for the proper operation of your hob.

These have been the known causes so far why the Error Code E6 may appear on your Electrolux ceramic hob. That's why now, let's look at the solutions to fix this problem.

How can I fix the error code E6 on my Electrolux ceramic hob?

We have prepared for you a list of possible solutions for the E6 error code on Electrolux ceramic hobs. Follow these steps and get back to using your ceramic hob normally:

  1. Turn off and disconnect the ceramic hob from the power supply to refresh its sensors and electronic board: This step is the first thing we're going to try to solve this problem since it's the easiest to perform. To do this, simply unplug the hob from the electrical outlet, wait a few minutes, and then reconnect it. Sometimes a simple reset may be the solution to this problem. Once you've done all this, check if the E6 error code has disappeared from your ceramic hob.
  2. Ensure that the hob is connected to a power outlet with two phases: If you don't have knowledge of electricity or how the electrical panel that controls the electricity in your home or office works, then you can call an electrician to assist you with this task. Basically, what the electrician needs to do is to verify that indeed the hob is receiving the 2 phases it needs to function. You may have it connected to a single-phase outlet and not have realized it, so you need to know which are the single-phase and two-phase outlets in your home to prevent this situation from happening again. Remember that a single-phase outlet supplies a voltage of 110V, while the two phases supply a voltage of 220V, which is what your ceramic hob needs.
  3. Check the internal wiring of your Electrolux ceramic hob: If the hob is correctly connected to a power outlet with two phases, there may be a problem with the wiring of the electrical installation or with the internal wiring of your ceramic hob. You need to carefully check this wiring and make sure there are no loose, broken, cut, burnt, or charred wires. Also, check the connections of these wires and make sure there is no sulfation that could interfere with the electrical communication. If you find any damaged wires, you will need to replace them with new ones and make any necessary repairs. If you find sulfation on any part of the electronic board or its connections, then you will need to perform maintenance with electronic cleaner and a soft bristle brush.
  4. If what we mentioned above doesn't work, then the fault may lie in the electronic PCB board: If you know a lot about electronics, then you could try to fix the electronic board of your ceramic hob yourself. Find a multimeter and check if there is continuity between the components of the electronic board.
  5. If the problem persists, you'll need to repeat all the previous steps: Make sure you've followed all the steps to the letter and haven't overlooked anything. It may be necessary to repeat all the steps mentioned above to find the definitive solution. That's why we recommend you to repeat everything again or simply leave the matter in the hands of the experts.
  6. Contact Electrolux technical service for a more thorough inspection: If you've tried everything and repeated all the steps mentioned above and still, the problem persists, then it's time to call in the experts. There's nothing better than a qualified Electrolux technician or a professional in ceramic hobs to diagnose the problem accurately and repair it efficiently and with all available guarantees. We're confident that you're in very good hands.

To conclude, we know that the E6 error code on Electrolux ceramic hobs indicates that the hob is not receiving the proper electrical supply for its operation. You can try to solve it yourself by following the steps mentioned above. However, we advise you to seek assistance from an expert in the field and consult with an electrician or Electrolux technical service to find a solution to this problem.

Thank you very much for reading this far! We hope we've been helpful and that you've been able to resolve the E6 error code on your Electrolux ceramic hob. Good luck and happy cooking!

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