Candy Ceramic Glass Error E1

What's the fault of error E1 Candy affecting your ceramic hob?

Do you have a Candy brand ceramic hob or induction cooktop and the Error Code E1 has appeared on the display? Don't worry, in this article, we will explain what this error might signify, its potential causes, and how to quickly and easily resolve it with the steps provided in this guide.

Error Code E1 indicates that the ceramic hob detects an abnormal electrical current reaching its components, which can impact its operation and safety. This error may stem from various factors, ranging from an issue with the power supply to damage in one of the power modules of the hob.

Below is a list of the potential causes of Error Code E1 on Candy brand ceramic hobs:

• A failure in the power supply: There could be a power outage, a voltage drop, or an overload in the electrical circuit supplying the ceramic hob.
• Faulty connection or damaged wiring: A loose, broken, or burnt wire may hinder the correct flow of electrical current to the ceramic hob.
• A damaged power module: There might be a faulty or burnt component in the power module that regulates the energy reaching each cooking zone.

These are the three potential causes that may trigger the Error Code E1 on your ceramic hob. The good news is that this is not an irreversible problem, so let's explore possible solutions to address this issue.

How to fix error E1 on your Candy ceramic hob?

If you have a Candy brand ceramic hob, and the Error Code E1 has appeared on the display, fear not. In this article, we'll walk you through potential solutions to fix Error Code E1 on your Candy ceramic hob:

1. Restart your ceramic hob to reset its sensors: This is the simplest and most effective solution to refresh the PCB electronic board sensors and eliminate possible temporary errors. Just disconnect the ceramic hob from the power supply for a few minutes and then reconnect it. Now, turn on your ceramic hob and check if Error Code E1 has disappeared.
2. Check the power supply to your Candy ceramic hob: If there's an issue with the power supply, address it before using the ceramic hob. Check the circuit breaker and see if there's a burnt fuse or a tripped switch. If so, replace the fuse or reset the switch. You can also contact your electric company to inquire about potential outages or issues in your area.
3. Inspect the electrical wiring and replace or repair the faulty connection: If there's damaged wiring or a faulty connection, repair or replace it to ensure the proper flow of electrical current to the ceramic hob. You'll need appropriate tools and basic electrical knowledge for this. If you're unsure or unfamiliar with the process, it's advisable to call an electrician.
4. Repair or replace the damaged power module in your Candy ceramic hob: If there's a faulty or burnt component in the power module, repair or replace it to restore the normal operation of the ceramic hob. You'll need suitable tools like a multimeter and advanced knowledge of electronics. If the power module is damaged, locate a replacement compatible with your Candy ceramic hob model.
5. If the issue persists, repeat all the previous steps and ensure you follow each step meticulously: You may have overlooked a detail, so we recommend repeating all the aforementioned steps, this time with more attention to detail. If the problem persists, it's best to seek the expertise of a professional.
6. Request a home visit from Candy's technical support for a thorough examination of your ceramic hob: If none of the above solutions work, the issue may be more severe, or there could be other damaged parts that you haven't detected. In such a case, it's advisable to seek assistance from a specialized technician from the Candy brand who can diagnose and repair your ceramic hob with warranty and safety.

In summary, the Error Code E1 on Candy ceramic hobs indicates an abnormal electrical current that can affect the hob's operation and safety. The potential causes include a failure in the power supply, a faulty connection, or a damaged power module. To resolve this issue, here's a summary of what you should do:

• Restart your ceramic hob to reset its sensors
• Check the power supply to your Candy ceramic hob
• Inspect the electrical wiring and replace or repair the faulty connection
• Repair or replace the damaged power module in your Candy ceramic hob
• If the issue persists, please repeat all the previous steps and ensure you follow everything meticulously
• Request a home visit from Candy's technical support for a thorough examination of your ceramic hob

We hope this article has been helpful, and you've successfully resolved Error Code E1 on your Candy ceramic hob. Typically, these types of faults occur with fluctuations in your home's power supply, so that's the first thing you should check. Good luck and until next time!