Candy Washing machine Error E20

What is the failure of error E20 Candy affecting your washer?

Oh no! An issue with the water drainage in your Candy washer. Are you trying to wash your clothes, and when the washer needs to drain the dirty water, it completely stops and displays an Error Code E20? Well, it's time to fix it!

The E20 error code in Candy washers indicates that there is a problem with water drainage. This could be due to various reasons, such as an obstruction in the pump, a broken, bent, or crushed drainage hose, or a faulty sensor.

If your Candy washer is showing this error, don't panic. There are some things you can do to try to fix it on your own without calling Candy's technical service. Below is a list of possible causes and solutions for the E20 error code.

• An obstruction in the pump: The pump is responsible for removing water from the washer after the washing cycle. If there's any object blocking the water flow, such as a coin, button, sock, or piece of fabric, the pump won't function correctly, and the E20 error code will be displayed.
• A broken, bent, or crushed drainage hose: The drainage hose connects the pump to your washer's drainage. If this hose is broken, bent, or crushed, water won't be able to exit the washer and will accumulate in the drum, triggering the E20 error code.
• A faulty sensor: The sensor detects the water level in the washer and sends a signal to the pump to activate or stop. If the sensor is faulty, it can send an incorrect signal, causing the pump not to activate when it should or continue running when it shouldn't, leading to the E20 error code.

These are the possible causes that can trigger the E20 error code in your Candy washer. But don't worry, let's now explore the solutions you can apply to resolve this problem.

How to fix error E20 in Candy washer?

We have prepared a list of possible solutions to fix the E20 error code in Candy washers for you. Take note of each of them and don't overlook anything:

1. Restart the washer to refresh the sensors: Sometimes, the E20 error code can be a false positive caused by an electrical failure or overload. To rule out this possibility, you can try restarting the washer to refresh the sensors. To do this effectively, turn off your washer completely and disconnect it from the power outlet for a few minutes. Reconnect it, turn it on, and check if the E20 error code has disappeared.
2. Clean the drainage pump of your washer: If the problem persists, there may be an obstruction in the pump preventing water drainage. To clean the pump, you need to access the filter located at the front bottom of the washer. Before opening it, place a container underneath to catch any water that may come out. Then, turn the filter to the left and remove it. Check for any objects blocking the pump and carefully remove them. Afterward, put the filter back and secure it properly. If the problem was indeed an obstruction in the pump, you might need to replace the filter with a new one.
3. Check the drainage hose of your washer: Another possible cause of the E20 error code is a broken, bent, or crushed drainage hose. To check it, disconnect the washer from the power and carefully move it to access the back. Then, disconnect the drainage hose and inspect its condition. Ensure it is not bent or crushed by furniture or against the wall. If you find any damage to the hose, you must replace it with a new one. If there is no visible damage, you can try blowing through the hose to see if there is any internal blockage. If you can't blow through easily, it means there is something obstructing the flow of air and water. In that case, clean the hose with a wire by carefully inserting it from one of its ends.
4. Repeat all the previous steps and make sure to follow everything to the letter if the problem persists: Perform a second check of everything we have mentioned earlier. If, after performing all checks and repairs, the E20 error code continues to appear, there may be another issue with your washer that requires a more thorough and exhaustive review.
5. Request a review of your washer from Candy's technical support: If you cannot fix the E20 error code on your own, it would be best to contact Candy's official technical service so that a qualified professional can examine your washer and provide an appropriate solution. We are confident that you will be in good hands.

In summary: The E20 error code indicates a problem with water drainage in the Candy washer. The possible causes are an obstruction in the pump, a broken, bent, or crushed drainage hose, or a faulty sensor. But in a very summarized way, we can tell you that the possible solutions are as follows:

• Restart the washer to refresh the sensors
• Clean the drainage pump of your washer
• Check the drainage hose of your washer
• Repeat all the previous steps and make sure to follow everything to the letter if the problem persists
• Request a review of your washer from Candy's technical support

That's basically it! The truth is that this problem is very easy to solve. However, we can recommend that you perform preventive maintenance on your washer regularly to avoid these kinds of situations. Good luck, and thank you very much for sticking with us!