Canon Printers Error E5

What is the fault of Canon error E5 affecting your printer?

You're about to print something at home or in your office, and now your Canon printer is displaying the Error Code E5. Well, today we have prepared this small guide with tips on how you can solve this issue. So please stay with us and keep reading, as we have the solution to this problem for you.

Error Code E5 indicates that there is an issue with the printer's ink cartridges. This could be due to various reasons, such as:

• The cartridges are not properly installed or do not make good contact with the print head.
• The cartridges are empty or low on ink and need to be replaced.
• The cartridges are incompatible with the printer model or are not original Canon brand.
• The cartridges have a damaged or worn-out reading chip due to use and refills.

As you can see, all these causes are related to the cartridges of your Canon printer. So, let's now explore the solutions we can apply to fix the Error Code E5. Please note that this E5 error code also applies to the Canon MP150 printer model.

How to fix Canon printer error E5?

Undoubtedly, the most effective solution in this case would be to simply replace the cartridges of your printer with new ones. However, we have prepared a series of steps for you to follow to find the solution to Error Code E5 on your Canon printer. Take note of each of them and don't skip any:

1. Restart your printer and computer to clear their temporary memory: Turn off the printer completely and disconnect it from the power outlet for a few minutes, then reconnect and turn it back on. This may help the printer detect the cartridges correctly. Also, restart your computer according to your operating system.
2. Check that your printer's cartridges are properly installed and fit correctly in the print head: Carefully remove the cartridges, clean the metal contacts with a soft, dry cloth. If you have an electronic cleaner, use it on the contacts on the chip that connects to the print head, and then reinsert them. Ensure they click into place and are not loose or misaligned. Also, make sure they are correctly positioned and not inverted, meaning the black and white cartridge goes in its position, and the color cartridge goes in the color slot, not the other way around.
3. Check the ink level of the cartridges and replace them if they are empty or low: You can check the ink level from the printer's control panel or the accompanying software. If the cartridges are empty or low on ink, replace them with new, original Canon cartridges. The manufacturer generally recommends against using refilled or compatible clone cartridges as they may damage the printer or cause errors. Always use original cartridges to ensure optimal performance.
4. Inspect the reading chip on the cartridges and replace them if they are damaged or worn: The reading chip is a small circuit attached to the cartridge that informs the printer of its type and status. If the chip is damaged or worn due to use and refills, the printer won't recognize the cartridge and will display Error Code E5. In that case, you'll need to replace the cartridge with a new, original Canon one. You can try performing a small maintenance routine using an electronic cleaner and gently rubbing a white eraser over them.
5. If the problem persists, please repeat all the previous steps and ensure you follow each one meticulously: You may have skipped an essential step, so we recommend going through everything again and repeating the aforementioned steps if necessary. If you have followed all the steps correctly and Error Code E5 continues to appear, please proceed to the next step.
6. Take your printer to an authorized Canon service center for a more thorough inspection: If, after following all the previous steps, Error Code E5 persists, there may be a more serious issue with the printer, such as a malfunction in the print head or the printer's motherboard. In that case, it's best to take your printer to an authorized Canon service center for examination and, if necessary, repair.

In summary and to conclude, Error Code E5 signifies that there is a problem with the ink cartridges of the Canon printer. The possible causes include poor installation, lack of ink, incompatibility, or a damaged chip. The potential solutions, as a summary, would be as follows:

• Restart your printer and computer to clear their temporary memory
• Check that your printer's cartridges are properly installed and fit correctly in the print head
• Check the ink level of the cartridges and replace them if they are empty or low
• Inspect the reading chip of the cartridges and replace them if they are damaged or worn
• If the problem persists, please repeat all the previous steps and ensure you follow everything meticulously
• Take your printer to an authorized Canon service center for a more thorough inspection

We hope this article has been helpful, and that you have been able to resolve Error Code E5 on your Canon printer. Without a doubt, this issue is related to a problem with the printer's cartridges, so the recommended option by the manufacturer would be the complete and total replacement of the cartridges with original ones. Good luck and until next time!