Samsung Washing machine Error 5e

What does this fault mean that affects the Samsung washing machine?

Ah! Has your laundry day been seriously compromised by a fault in your Samsung washing machine? Well, don't worry, because today we're going to explain what this fault that your washing machine may have could mean, as well as talk a little about its possible causes, and of course, we'll also give you the appropriate solutions so you can continue washing normally.

This fault that Samsung washing machines with the 5e error code have indicates that there is a problem with water drainage. An error that can be frustrating for you and can have different causes. But let's first briefly review all the causes that could cause it:

• A clogged drainage filter: Your washing machine's drainage filter may be clogged by objects like coins, clips, lint, or other things that are blocking the water flow.
• A clogged, bent, or crushed drainage hose: The drainage hose may be blocked by an object that escaped the filter or have an internal obstruction due to sediments. It may also be bent or crushed, preventing the free flow of water.
• The drainage pump may be dirty or damaged: The drainage pump may be very dirty due to a malfunctioning filter, or it could be outright damaged, preventing water from being evacuated from the washing machine.
• A fault in the water level sensor: A fault in this sensor can cause the washing machine to not detect the appropriate water level and therefore unable to drain the water correctly and safely, so you'll also need to check this sensor and make sure it's functioning properly.
• Problems with the internal wiring of your washing machine: A fault in the internal wiring that connects the drainage pump or the water level sensor to the PCB electronic board can cause these types of errors, as well as other related problems.

If your washing machine has shown you this fault on the screen, don't be afraid and don't worry. Next, we'll give you a list of possible solutions that you can apply yourself without needing to call a technician to fix it.

Can the solution to the 5e error of the Samsung washing machine be found?

So that you can continue using your Samsung washing machine normally, you have to follow these steps that we leave you below. Don't skip any and check everything thoroughly, take note of each if necessary, and follow everything to the letter:

1. Turn off and unplug your Samsung washing machine from the power source to reset it and refresh its sensors: This fault may be due to an electronic problem rather than a mechanical part, so a reset could be the solution to the entire problem. To do this, turn off your washing machine and proceed to unplug it from the power outlet. Wait a few minutes (at least 15) and then plug it back in and turn it on again. Then, start a washing cycle to check if the fault has disappeared. Sometimes electronic devices tend to fail because their internal memory can collapse, and when we do this procedure, we release all that internal memory that could be collapsed.
2. Clean the filter of your Samsung washing machine and make sure it is not blocked by dirt or foreign objects: Remember that this filter has been designed only for water to pass through and not solid objects like coins, lint, clips, hair, etc. The filter is a component that prevents impurities from the water from entering the drainage pump and clogging or damaging it. If the filter is dirty or blocked, the water will not be able to circulate correctly, and this fault will appear on the screen. To clean the filter, you have to open the bottom panel of the washing machine and locate it. It is usually located next to the pump and has a lid that can be turned to remove it. Clean the filter with water, soap, and a little vinegar, you can also use a soft-bristled brush to help with this task. Once the filter is clean, you can put it back in place. If you notice that the filter is broken or very damaged, then you will have to replace it with a new one that is compatible with your model of Samsung washing machine.
3. Check the drainage pump and remove any object that may be blocking it: The drainage pump of your Samsung washing machine is responsible for expelling the water from the drum after the entire washing process. If there is something preventing its operation, such as a coin, a button, or a piece of fabric, the water will not be able to come out, and an error will be generated on the screen. To access the pump, you have to open the bottom panel of the washing machine and locate it. Normally, it has a lid that can be turned to remove it just like the filter. Clean the pump and check that there is nothing stuck inside it, and put it back in place. Check that it works correctly, otherwise, you will have to replace it with a new one that is compatible with your model of Samsung washing machine.
4. Check the drainage hose of your Samsung washing machine and make sure it is not bent, crushed, or damaged: This drainage hose is the one that connects the pump to the pipe where the water exits to the outside. If the hose is damaged or poorly placed, the water will not be able to come out, and it will accumulate in the drum, getting stuck and causing faults in your washing machine. To check the hose, you will have to disconnect it and remove it from your washing machine to check its condition. If you see that it is broken, you will have to replace it with a new one. If it is bent or crushed, you will have to straighten it or adjust it to fit properly and not get stuck with something, with the wall, or with the washing machine itself. It may be that this hose is blocked, so you can use a thin wire to insert it into the hose and carefully remove any dirt it may have inside.
5. Check the water level sensor and make sure it works correctly: The water level sensor is the one that detects how much water is in the drum and sends the signal to the PCB electronic board to activate or stop the drainage pump. If the sensor is damaged or poorly calibrated, it can send incorrect information like a false positive and make the washing machine unable to drain the water correctly. To check the sensor, you will have to locate it on the top of the drum and measure it with a multimeter. If the values are abnormal or null, you will have to replace it with a new one.
6. Check the internal wiring of your Samsung washing machine and make sure it is in good condition: Sometimes rodents eat the cables of your precious washing machine to sharpen their teeth. Check all the wiring that your washing machine uses to operate and make sure it is not cut, bitten, disconnected, or burned. If you notice that there are cables in poor condition, then you will have to replace them or make the necessary repairs. Also, check the connections of all this wiring and make sure there is no sulfate or corrosion of any kind. If you have detected corrosion in the connections, then you will have to perform maintenance to remove it completely using an electronic cleaner and a soft-bristled brush to remove it.
7. If you have done everything mentioned above and the problem persists, you have to go through everything again: This time with more care and attention to detail, follow all the steps we have described to the letter. It is possible that you missed some details or simply did not perform some checks correctly. Try everything again and check if the error has disappeared from your washing machine. If the problem persists even after that, then the best thing you can do is leave the problem in the hands of Samsung washing machine experts.
8. Request a home visit from Samsung's technical support to find a solution to the problem: If after trying all the previous solutions the problem continues to appear, it is likely that it is a more complex fault that requires the intervention of a qualified professional. Do not try to manipulate the washing machine on your own, as you could cause more damage or lose its warranty. Contact Samsung's technical service and request a visit so that a qualified technician can check your washing machine and provide you with a definitive solution to this problem.

In summary, we have that the fault of the 5e error code in Samsung washing machines indicates that there is a problem with water drainage. The most common causes can be a clogged filter, a clogged, bent, crushed, or damaged hose, a clogged or damaged drainage pump, a fault in the water level sensor, or a problem in the internal wiring. So that you can continue using your washing machine normally, you can follow the steps we have mentioned above to fix the problem.

That would be all for today! Thank you very much for reading this far. We hope we have been very helpful in fixing the problem with your Samsung washing machine. Good luck with the repairs and don't let anything ruin your laundry day!