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Brother Printer Error TS-02

error ts-02 printer brother

What is the failure of Brother error TS-02 affecting your printer?

Have you ever tried to print a document from your computer and encountered the TS-02 error code on your Brother printer's screen? If so, don't worry—this article will explain what this error means and how to quickly and easily resolve it.

The TS-02 error code indicates that the printer cannot communicate with the router or wireless access point to which it is connected. This could be due to various reasons, such as:

  • The router or printer has filled temporary memory and may need a temporary restart.
  • The printer is too far from the router or access point, or there is an obstacle interfering with the wireless signal.
  • The wireless network configuration has changed, such as the name or password, and the printer has not been updated with the new data.
  • There is an issue with the software or hardware of the printer, router, or access point, preventing the proper functioning of the wireless connection.

All of the mentioned causes can lead to the appearance of the TS-02 error code on your Brother printer. But you don't have to worry; let's see how we can solve this problem.

How to fix Brother printer error TS-02?

We are going to leave you here a list of possible solutions that you can apply to fix the TS-02 error code on your Brother printer, take note of each one of them and do not overlook any:

  1. Restart the printer, computer, and router or access point: The issue may be due to the internal memories of the devices being full and needing a restart to free up this memory. Turn off all involved devices and wait a few minutes before turning them back on. This can help reset the wireless connection and resolve potential temporary faults.
  2. Check that the wireless network configuration is correct: Ensure that the name and password match those of the router or access point.
  3. Verify that the printer is connected to the same wireless network as the computer: You can check this from the printer's control panel by entering the wireless setup menu. If the printer is not connected to the correct network, change it, restart your printer, and now check if the TS-02 error code has disappeared.
  4. Adjust the position of the printer and the router or access point: Try to bring them as close as possible and avoid walls, furniture, or other objects that may block or weaken the wireless signal.
  5. Update the firmware and drivers of the printer, router, and access point: You can do this from their respective official websites, following the provided instructions. This may improve performance and compatibility between devices.
  6. Repeat all the previous steps and make sure to follow everything to the letter if the problem persists: Sometimes it may be necessary to run multiple tests to find the right solution. We recommend performing a second check of everything mentioned above and making sure to follow everything precisely.
  7. Request a review of your printer from Brother's technical support: If none of the above solutions work, your printer may have a more serious problem than expected. In that case, seek assistance from Brother's technical support to find a solution to this issue.

In summary, the TS-02 error code means that there is a problem with the wireless connection between your Brother printer and the router or access point and your computer. Among the most common causes are that the router or access point has filled temporary memory, as well as the printer or computer. Other common causes may include a significant distance between the devices, improper configuration between them, and/or a hardware failure or a need for firmware updates.

To resolve this TS-02 error in your Brother printer, in a nutshell, follow these steps:

  • Restart the printer, computer, and router or access point
  • Check that the wireless network configuration is correct
  • Verify that the printer is connected to the same wireless network as the computer
  • Adjust the position of the printer and the router or access point
  • Update the firmware and drivers of the printer, router, and access point
  • Repeat all the previous steps and make sure to follow everything to the letter if the problem persists
  • Request a review of your printer from Brother's technical support

And that's all for today! We hope this article has been helpful, and you have successfully resolved your issue. Sometimes electronic devices tend to give us a bit of trouble when they get misconfigured like this, but the good news is that there is always a solution for everything. Good luck!

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